Meet the team

We have experienced lecturers and technical consultants, a dedicated administration team and an innovative design and marketing support team. And all these teams wouldn't be able to function without our small but valuable accounts and IT teams.


Nicola Hurley

Managing Director

Emily Ellison

Training and Education Director

Wayne Watson

Business Operations Director

Brendan Howard

Managing Director (Ireland)

David Smith

Assurance and Accounting Director

Sharon Cooke

London Director

David Norris

Product Director

Andrew Turner

Commercial Director

Technical Team

Andrew Paul

David Southern

Ian Pickering

Jenny Faulkner

Head of Publications – Assurance and Financial Reporting

Andy Holton

Head of Publications - Compliance

Jeremy Williams

Phil Frost

Jonathan Eddy

Senior Technical Consultant

Sally Hutchings

Jonathan McGee

Kathryn Burns

Stephen Bones

Mark Morton

Head of Tax

Norman Allison

Pat Nown

Phil Williams

Michael Siviter

Training Consultant

John Sharkey

Kaye Davis

Emma Gilbert‑Smith

Shan Hughes

Lee Eagling

Phil Bown

Technical Consultant

Phil Brabin

Liaqat Mir

Sarah Felstead

Clare Searle

Alun Edwards

Jo Parker

Technical Consultant

Cathy French

Technical Consultant

Jo Gregory

Technical Consultant

Christian Pye

Technical Consultant

Train Services Team

Hannah Howe

Training Manager

Michelle Bruce

Training Manager

Kay Sanders

Head of Online Training

Ruth Atterbury

Conference Manager

Mark Taft

Business Development Manager - Quorum

Dale Palmer

Training Executive

Jem Parr

Training Executive

Eleanor Magnor

Training Executive

Sarah Perry

Training Events Executive

Alice Gunn

Courses Manager

Alice Milne

Training Events Administrator

Ashleigh Cullen

Training Events Administrator

Jackie Thomasson

Receptionist / Enrolments

Jane Purple

Online Events Adviser

Jayne West

Typist/Client Care Administrator

Jill Hammond

Training Events Administrator

John Johnston

Training & Technical Media Resources Executive

Georgia Robertson

Courses Coordinator

Zoe Pallett

Training Events Administrator

Kiran Parekh

Training Events Administrator

Leigh Cullen

Training Administrator

Sarah Backhurst

Digital Learning Administrator

Carol Quew

Courses Coordinator

Carlyn Triscott

Training Administrator

Nicola Hudson

Training Administrator

Emer Freeman

Courses Enrolments Processor

Keira White

Training Administrator

Carol Watts


Jo Daly


Beth Coates

Receptionist and Administrator Support

Promote Services Team

Sharon Maguire

Marketing Support Manager

Matthew Green

Promote Operations and Design Manager

Hayley Ashton

Client Adviser

Marie Hunt

Client Adviser

Sarah Maguire

Client Adviser

Rebecca Thompson

Client Adviser

Jimmy Atter

Graphic Designer

Nilesh Parmar

Graphic Designer

Clare Litchfield

Graphic Designer

Melanie Johnson

Graphic Designer

Support Services Team

Dawn Hollies

Regional Coordinator

Karina Johnston

Technical Support Executive

Kully Kaur

Technical Services Executive

Nisha Lalani

Client Services Administrator

Antonia Edie

Operations Manager

Kate Searl

Operations Supervisor

Danielle Boa

Regional Coordinator

Kate May

Regional Coordinator

Helen Folland

Regional Coordinator

Lucy Smith

Team Administrator

Our Support Team

David Hirst

Business Technology Development Manager

Matthew Dawson

Creative Developer

Doris Vargas

Systems Analyst

Tecwyn Hughes

Database Co-ordinator

James Folland

Lead Business Systems Analyst

Tyler Symons

Business Technology & Website Support Assistant

Helen Loomes

Accounts Administrator

Marie Paterson

Accounts Executive

Rosemary Sykes

Accounts Executive

Mary Forryan

Database Administrator

Rahul Alangh

Data Researcher

Kayleigh Gregg

Data Processor

Ireland Team

Brendan Howard

Managing Director (Ireland)

Kathryn Burns

Jonathan McGee

Tracey Winters

Sales and Marketing

Suzanne Tanser

Head of Sales

Alistair McGiffen

Regional Account Manager

Samuel Hill

Telephone Account Executive

Dominic Hynard

Telephone Account Executive

Polly Jones

Content Marketing Manager

Charlotte Butcher

Marketing Executive

Helen Lee

Marketing Executive

Bryon Forbes

Marketing Executive

Dave Goodyear

Head of Client Marketing Innovation

Tim Evershed


Bethany Howe

Assistant Editor

Graduate Recruitment

John Ellis

London Regional Manager

Leon Collumbell

London Venue Manager

Asha Matyja-Zal

Student Monitoring Co-ordinator

Kady-Ann Mingoes

Graduate Recruiter

Monique Cherry

Graduate Recruitment Co-ordinator

You're too kind

During the past 18 years I have found Mercia Ireland very easy to work with and always very quick to respond to any questions. Throughout the years and through many regulatory changes I have chosen Mercia to work with because they were real people who listened to what we needed, and always gave pragmatic answers whilst remaining fully compliant. If you do the same, you will not be disappointed. I thoroughly recommend Mercia Ireland to anyone who is looking for professional and knowledgeable support.

Des McCann
Cooney Carey

Very friendly and informative speaker. Really enjoyed it!

Joanne Walton
Advance Accountancy

I thought the format of doing the course via Zoom worked very well - I think the fact you can see the speakers slides/webcams as they spoke was really good, I almost preferred this style of course to a face to face one! Thank you very much - very informative and useful.

Alice Markham
J R Watson